ViiTALK Privacy Policy

Effective Date: December 2, 2024

ViiTALK highly values user privacy and is committed to protecting your personal information in compliance with applicable laws and regulations. This Privacy Policy outlines how we collect, use, store, and share your information while you use our services. It applies to all ViiTALK services. Please read this policy carefully and make informed choices about your personal information when necessary.

By using our services, you fully agree to the contents of this Privacy Policy.

 

1. Information We May Collect

During the provision of our services, we may collect, store, and use the following information related to you. If you do not provide the necessary information, you may be unable to register, use certain services, or achieve the desired service experience.

1.1 Information You Provide

Includes your phone number, name, avatar, email address, and other details needed to create a personal account. If you join a meeting anonymously, you do not need to provide this information.

Includes the company name, industry, address, and contact directory, depending on the services activated.

1.2 Information Collected Automatically

Includes device model, operating system version, device settings, unique device identifiers, IP address, and Wi-Fi access point information.

To resolve potential issues, we may collect client logs, such as call time, call status and duration, local bandwidth, and audio/video transmission rates.

2. How We Use Your Information

The information we collect may be used for the following purposes:

3. How We Share Your Information

We will not share your information with third parties without your consent, except in the following circumstances:

4. Storage and Protection of Information

We commit to implementing reasonable measures to safeguard your information:

Please note that while we strive to ensure the security of your information, no internet transmission or storage system can be guaranteed to be entirely secure.

5. Communication and Notifications

6. Protection of Children's Personal Information

If you are under 14 years old, you must use our services under the guidance of a guardian. We will protect children’s information as required by law and will only process such information with verified guardian consent or as permitted by law. If we discover unauthorized collection of children’s information, we will promptly delete it.

Guardians who have concerns about children’s information may contact us using the details provided below.

7. Policy Updates

We may update this Privacy Policy from time to time. In the event of significant changes, we will notify you through appropriate means. Continued use of our services constitutes your acceptance of the updated policy.

8. Contact Us

If you have any questions or suggestions regarding this Privacy Policy, please contact us:

We will respond to your inquiries promptly to ensure your privacy is protected.